We like Chewy because it makes shopping for your pet easy and convenient. We also like the fact that the brand is true to its original mission – “To be the most trusted and convenient online destination for pet parents (and partners), everywhere.”
This online retailer was founded in 2011 by Ryan Cohen and is based in Dania Beach Florida. It only took three months of devoted and responsible work for the brand to evolve from an online pet store to a pet-supplies business.
Today, Chewy is supported by over 18K team members, offers more than 2000 brands, and is distributed in 17 different locations. The 24/7 polite and helpful customer service is always ready to ensure maximum shopping experience.
Chewy sells a wide range of pet products, including food, treats, and other supplies (toys, bowls, leashes, supplements, litters, beddings, accessories). You can shop either by type of product or pet species – dogs, cats, fish, birds, small pets, reptiles, farm animals, and horses.
Each shopping category offers products from high-quality, reputable brands such as Purina, Royal Canin, NexGard, Kong, Acana, Hill’s, Bayer, Iams, Orijen, Heartgard, Frisco, American Journey, Blue Buffalo, Nutro, etc.
Chewy also has a pharmacy section and offers medications, preventives, and supplements for dogs, cats, and horses. Plus, it is possible to get prescription medication as long as you have the necessary documents. If you do not have a refill prescription, do not worry, Chewy will give instructions on how to reach a vet in your area.
If you have a pet-related question or health concern, Chewy has you covered – you can connect with a licensed veterinarian via your phone or laptop for a video consultation. The online vet service called “Connect with a Vet” is free and unlimited for autoship customers. With over 60K consultations, pet owners rate Chewy’s online vet service with 4.9 out of 5 stars. If the online service cannot solve the issue or it requires on-hand attention, customers are directed to nearby veterinary facilities.
Chewy is all about your pet’s happiness and your personal convenience. With these factors in mind, the retailer offers daily discounts for specific products and promo codes. It also has gift cards and goody boxes if you want to surprise your dog or another pet parent with a pet-friendly gift. There are also pet birthday gifts and personalized pet products.
Additionally, Chewy loves giving back. By giving back we refer to the fact that since 2012, the brand has donated more than $76M in products and over 50M pounds of food to animal shelters and rescued animals in need. To give even more back, Chewy offers to connect customers with nearby shelters and rescue organizations. It can also mediate the process of locating an adoptable pet in your area.
Last but not least, Chewy is a budget-friendly retailer. On top of the mentioned discounts and promo codes, it offers fast and free-shipping for orders above $49 and accepts manufacturer’s coupons. Plus, if you are not 100% satisfied with the purchased product you can return it within 365 days.