Does JetBlue Allow Emotional Support Animals?

Does JetBlue Allow Emotional Support Animals

No, JetBlue is not one of the emotional support animal airlines (ESAs).

Due to a recent change in the Air Carrier Access Act (ACAA) by the U.S. Department of Transportation (DOT), JetBlue emotional support animals flying is no longer allowed. 

This new rule allows airlines to choose whether or not to enable ESAs on their planes, and most airlines, including Delta Airlines, Alaska Airlines, United Airlines, and American Airlines, have all chosen to change their pet policy to no longer recognize ESAs as service animals.

This means owners of ESAs will have to board their ESA as a normal pet, meet the specifications of each airline, and pay the associated pet fees.

Is JetBlue Banning Emotional Support Animals?

Yes, JetBlue has banned emotional support animals. This happened in early 2021 when JetBlue updated its ESA policy to begin recognizing them as pets rather than trained service animals.

Before this change, an ESA was allowed with an ESA letter from a mental health professional, but this change in JetBlue’s policy renders ESA letters useless in this scenario. The only animals permitted on a JetBlue flight are animals that meet their specifications, service animals, and psychiatric service animals.

What is the JetBlue Pet Travel Policy?

Let’s take a look at the JetBlue emotional support animal travel policies.

Pets in the JetBlue Plane Cabin. JetBlue allows only cats and small dogs in the cabin of their aircraft. The pet is to be in an FAA-approved pet carrier and remain in the carrier for the duration of the flight. Only one pet is allowed per passenger, and up to six pets are allowed per flight.

They do not ship pet remains under any circumstances. It is also important to know customers traveling with pets cannot sit in an emergency exit row, bulkhead seat, Mint seat, or any seat that is restricted for under-seat storage.

It is highly recommended you sit in a window or an aisle seat. Carriers must be placed below the seat in front of you during taxi, take-off, and landing. You may hold the carrier on your lap during the flight. If you purchase an extra seat for your pet, the carrier may be placed on the additional seat during the flight. The pet and carrier will be a carry-on personal item, so plan ahead for that as well.

Pets in the JetBlue Plane Cargo. JetBlue does not allow pets to fly in cargo.

What is the JetBlue Pet Travel Policy?

How do I Fly With my Pet on JetBlue?

These are the steps to take for JetBlue emotional support animal and pet flying:

  • Ensure your Pet’s Gear and Records Meet the Specifications. JetBlue has specifications for pet carriers, harnesses or leashes, and food bowls, if applicable, as well as animal ID cards and certificates of health or rabies vaccination records.
    Their specifications on health forms are on a state-to-state basis, so you should contact JetBlue for clarification on what forms you will need for where you are traveling.
  • Make Reservations for your Pet. This is recommended to be done at least 48 hours in advance to allow time to process the paperwork required for pets to board a plane with JetBlue.
    If reservations are not made within 48 hours, it is required for you to bring hard copies of the appropriate paperwork so they can process it at the airport. This is also a great time to make sure your flight is booked appropriately.
    Choosing the most direct flight will greatly reduce the stress your pet will endure during air travel. If there is a layover or airline change, you must make reservations on every airline you will be using during your travels.
  • Arrive Early. You may require a little more check-in time than normal if you are flying with an animal. This is because the agent will need to examine the health forms and required documents as well as the animal’s behavior and pet carrier to ensure it is suitable for flight.
  • Go through Security. At this point, you will remove your shoes, bag, etc., remove your pet from its cage, and carry it through the screening area. If traveling with a service dog, you will lead the dog by leash through security. JetBlue does not allow pets to go through the x-ray, but pet carriers will be subject to inspection.
  • Board the Plane. From here, the agent will assist you with any questions you might have, but everything has been taken care of up to this point, and the only thing left to do is board your flight.

Legitimate way to certify your emotional support animal

  • Connects licensed medical practitioners to individuals seeking ESA letters
  • ESA letters comply with state and federal regulations

What Pets are Allowed on a JetBlue Flight?

Only cats and small dogs are allowed on JetBlue flights. Unlike most other airlines, JetBlue does not have restrictions on the breed of cats or dogs allowed on their flights.

How do I Travel With a Service Animal on JetBlue?

How do I Travel With a Service Animal on JetBlue

This is done similarly to traveling with a pet, however, there are no pet fees associated with service animals or psychiatric service animals. Some additional documents are required, including the DOT Service Animal Air Transportation Form and, depending on where you are traveling, vaccination and rabies forms, as well as proof of microchip.

These documents are not kept on file, and a new one must be provided for each flight. Once you have led the dog through security, you will meet with the agent, who may ask fact-finding questions about the nature of the dog’s training and do a quick behavioral assessment to ensure it is fit for flight.

How do I Submit Service Animal Documents to JetBlue?

Submitting service animals forms can be done on JetBlue’s website. These will include the DOT Service Animal Air Transportation Form and proof of rabies vaccination.

What are JetBlue’s In-Flight Requirements for a Service Animal?

To fly on JetBlue airways with a service dog, the dog must be well-groomed and free of offensive odors. Any disruptive behavior will not be tolerated. This includes eating from tray tables, excessive barking, growling, biting, lunging, or encroaching on neighboring seats.

The dog must be able to sit at your feet or under your seat and may sit in your lap if smaller than a two-year-old. It is also to be leashed for the flight’s duration and not wander into aisles or walkways.

How Much is Flying With a Pet on JetBlue?

Here are the JetBlue emotional support animal and pet fees:

  • JetBlue Fees for Pets Flying in Cabin: $125 per one-way flight
  • JetBlue Fees for Pets Flying in Cargo: JetBlue does not allow pets to fly in cargo
  • JetBlue Fees for Flying with Service Dogs: There is no fee for flying service dogs.